“What a beautiful property!”
Our issue with lack of hot water on arrival was sorted following morning, and Sykes were on it and kept us informed as soon as the issue was raised. Our worries about accessible entry for our 2 disabled ladies were quashed on arrival as the 2nd door under the balcony has a slope to it, and not steps as it appears on the photos.The hiuse was very clean on arrival.
The beds are extremely comfy, and the kitchen well equipped. We were sadly unable to use the beautiful upstairs lounge as a group, as 2 of our party are not able to get upstairs. There is a lack of comfy seating downstairs, only the mustard wingback chair which was ideal for my 91 yr old disabled Mom, the rest of us sat round the kitchen table. The downstairs wet room ( with underfloor heating) was great but could do with a couple of grab rails by the shower and one by the loo to make it better for disabled people to use safely. There was a lovely welcome pack waiting for us on the table when we arrived, crisps, biccies, prosecco, elderflower cordial. There was handwash in every bathroom and a large bottle of washing up liquid in the big kitchen.
Thank you for your feedback. We take customer reviews seriously and appreciate the time taken to write them. We have ordered new chairs for the downstairs TV area and they will be installed as soon as they arrive. We have also taken into consideration getting some grab handles which will be put in the wet room for customers to put in the place/area which best suits them. Thank you so much for choosing to stay at High Lindeth. The Owners.
Property Owner