Betamere

Sleeps 2
Bedrooms 1
Bathrooms 1
Pets No
View on map

Features

Off road parking
Pub/shop < 1 mile
Dishwasher
Broadband / WiFi

Reviews & Ratings

Accuracy of the listing

Cleanliness

Comfort

Facilities

* Based on a combined average customer score

11 Customer Review(s)

Mr Key
October 2021

“A previous reviewer likens the property to a comfortable pair of slippers.”

- We agree, .. but rather dated slippers perhaps ! - Comfortable, but needing update in areas. (Eg. - Wooden toilet seats stained and unacceptable, Mismatching gold/ chrome fittings, mould on shower curtain.. faded 1970’s ‘pampas’ coloured suite. Light coloured lounge carpet with spot stains. Dust/ dirt behind bedroom dressing table. Exhausted batteries in remote controls… Old ice in freezer and breadcrumbs in bread bin.) ...

- We agree, .. but rather dated slippers perhaps ! - Comfortable, but needing update in areas. (Eg. - Wooden toilet seats stained and unacceptable, Mismatching gold/ chrome fittings, mould on shower curtain.. faded 1970’s ‘pampas’ coloured suite. Light coloured lounge carpet with spot stains. Dust/ dirt behind bedroom dressing table. Exhausted batteries in remote controls… Old ice in freezer and breadcrumbs in bread bin.) Storage heaters in bedroom turned off on arrival ( thanks for the fan heater !) Dishwasher intermittently working- but by the time we’d confirmed problem, ( and tried to contact local Ambleside numbers provided … ( which through go to Sykes cottages in Chester !! - (we booked with Heart of the lakes !! )) The guy in Chester tried hard to contact owner or caretaker to action repair.. but couldn’t get in touch with them ...Unacceptable ! Property definitely overpriced compared with equivalent premium operators nearby ( Langdale est. amongst others) Finally, the starter/welcome pack is pathetic. … indeed insulting! - We have had four other premium cottage breaks since April. This is by far the worst. .. and the lack of any basic cleaning materials is unprecedented. Any COVID excuse simply won’t wash ( no pun intended

- Mr Key, October 2021
Mr Pardoe September 2021

“Stylish accommodation in a lovely location.”

The property is very well presented and maintained and we can most certainly recommend Betamere.

- Mr Pardoe, September 2021
Mrs Hartley September 2021

“Lovely cottage, ideally situated, everything you need for a peaceful, relaxing holiday”

- Mrs Hartley, September 2021
Mr Young August 2021

“We loved the apartment and it’s quiet yet not remote location.”

It was very well equipped.

- Mr Young, August 2021
Dr Wilson July 2021

“This was the second time we stayed in Betamere and it is a very nice property, well fitted out and in a lovely position, which we enjoy very much.”

We have also stayed many times in other Heart of the Lakes properties, and have always been impressed by their quick response to any issues. This time (July 2021) our two week stay was somewhat marred by a maintenance problem with the en suite toilet flush, which we reported on arrival. The newly centralised Sykes customer service response was non existent; when a local maintenance person called a week later, he had never heard of the reported problem, and to be fair, it was then 'fixed' promptly. Unfortunately, one fix led to another problem, with the loo now leaking; that too was 'fixed' quickly, but the soiled carpet continued to smell in the poorly ventilated en suite. To be fair, our complaint was eventually upheld and we were paid fair compensation.

- Dr Wilson, July 2021
Mrs Brown June 2021

“The apartment is in a lovely position with a view of Windermere and hills.”

We enjoyed having access to the garden and were fortunate to have lovely weather.

- Mrs Brown, June 2021
Mrs Jones June 2021

“We have stayed in 2 cottages this year which were booked through 2 other holiday rental companies and were very pleased with the experiences.”

The information packs in these other properties had been condensed on to disposable photocopies-more Covid safe than files. The file in this property contained some information but no local info re doctors, hospitals, essential shops etc. I noticed some sticky patches on the ‘kitchen’ floor. When I wiped the patches, the wipe became quite dirty. I think the floor had not been adequately cleaned. Stain spots and maybe an orange juice stains were on the carpet. Having a very pale coloured carpet certainly showed up marks. On Monday 21st June, we reported that the toilet in the en-suite, was difficult to flush and although looked at promptly, it had not been fixed by the time we left. The heater in the bathroom didn’t work. It was not clear from the details given before the holiday, if towels were provided, so we had to pack a pile of our own towels. Lovely clean fluffy towels were provided. When we arrived at our previous holiday homes, we were delighted to receive a welcome pack. This included essentials e.g. milk, bread, eggs, tea, coffee and even wine and nibbles. There was nothing at this apartment. The following note is not a complaint but a suggestion. Bees have found a home in a metal vent on the back wall of the house and future guests ought to be made aware of this as they may be allergic to bee stings. Having said all this we must say the property is delightful, the garden lovely and the grounds special. We had a lovely holiday. Thank you

- Mrs Jones, June 2021
Mrs Rayner May 2021

“When we arrived the apartment hadn’t been cleaned.”

There was apparently a mix up with the owner and the Company. It was a Sunday but we managed to make contact and someone arrived after a little while to service it. We went for a meal whilst this was being done for which we were refunded . Not a good experience initially as we were tired after our journey. However, rest of week everything fine.

- Mrs Rayner, May 2021
Mr Slater April 2021

“We have used Heart of The Lakes for many years and we have never once been disappointed with the properties .”

If anything has needed sorting out whilst staying in the property it has been dealt with very quickly. We have stayed at Betamere a number of times and it has been maintained very well . A beautiful elegant property . Many Thanks.

- Mr Slater, April 2021
Herbert Dec 2019

“I always describe the property as a comfy pair of slippers.”

- Herbert, Dec 2019
Mrs Fletcher Dec 2019

“Very spacious and very well equipped.”

We loved the private garden and breakfasted outside (when the weather was good!).

- Mrs Fletcher, Dec 2019
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Awards

The property

A delightful ground floor apartment with a quiet air of luxury very close to Lake Windermere at Waterhead - an ideal place for a relaxing holiday in the very heart of the Lake District. There are views of the lake from the main rooms and also from its own south facing garden terrace. Indeed you could well become so lazy here that you may not wish to stir from this pretty setting! There are five acres of shared grounds around the property with a host of trees and shrubs and you can frequently see deer and rabbits and a wide variety of birds. Accommodation: Betamere has its own front door leading into a hallway with hanging space for coats etc.. The large open plan sitting/dining room (flat screen TV, video, electric fire,wi-fi) has lake views from its large windows. Good quality fitted kitchen area is all in limed oak with built-in oven and hob. Double bedroom, also with large windows and lake views, has a useful en-suite toilet and basin. Main bathroom has bath, shower, basin and wc. The property is furnished in co-ordinated pastel colours with a great deal of attention to detail and many personal touches. Fitted carpets throughout. Storage heaters. This beautifully presented property would be ideal for a holiday at any time of the year. It is a very popular holiday venue with many regular clients.

Summary

All-ground-floor
One double bedroom with en-suite basin and WC
Bathroom with bath, shower over, basin and WC
Open-plan living area with kitchen, dining area and sitting area
Electric storage heating and electric fire
Built-in electric oven and hob, microwave, fridge/freezer, washer/dryer, dishwasher, TV with Freeview/Freesat and DVD Player, Wi-Fi
uel and power inc. in rent
Bed linen inc. in rent
Designated parking
Sorry, no children, pets or smoking

Note: This property has a Good Housekeeping bond of £200.

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About the location

AMBLESIDE

Windermere 4 miles; Grasmere 4 mile; Keswick 15 miles.

Lying at the northern tip of Lake Windermere, England’s largest lake, Ambleside makes a superb base for touring the central Lakes, with Grasmere and the Langdale Valley just a short drive away. There is plenty to do here - cruises, boat trips and watersports on Lake Windermere itself and numerous shops, restaurants and pubs in the village to suit all tastes. On the lakeside at Waterhead, the parkland offers lovely views down the lake and a short stretch of beach, whilst a walk in the other direction, following Stock Ghyll through woodland, will bring you to the entrancing waterfall of Stock Ghyll Force. Along with the Lake and the great walking on offer, Ambleside is also famous for its annual rushbearing ceremony and the diminutive 17th century “Bridge House” - one of the most photographed buildings in the Lake District and now the National Trust Information Centre.

Ambleside, Cumbria & The Lake District (Ref. 1043168)

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Features

Reviews & Ratings

“A previous reviewer likens the property to a comfortable pair of slippers.”

“Stylish accommodation in a lovely location.”

“Lovely cottage, ideally situated, everything you need for a peaceful, relaxing holiday”

“We loved the apartment and it’s quiet yet not remote location.”

“This was the second time we stayed in Betamere and it is a very nice property, well fitted out and in a lovely position, which we enjoy very much.”

“The apartment is in a lovely position with a view of Windermere and hills.”

“We have stayed in 2 cottages this year which were booked through 2 other holiday rental companies and were very pleased with the experiences.”

“When we arrived the apartment hadn’t been cleaned.”

“We have used Heart of The Lakes for many years and we have never once been disappointed with the properties .”