“The lodge was badly needing an up date.”
Unable to open the left hand patio door.
Lounge & kitchen were very tired, kitchen table badly marked, sofa not very good condition, lack of cushions.
Curtains covered in mould around the hemline. Some of the pots were dirty.
Lack of kitchen cleaning items, 1 very thin cloth, 1 pot cleaner, bin liners and a few dishwasher tablets. No washing up liquid or surface cleaner. Had to buy cleaning items and cloths. No hand soap in any of the bathrooms nor the kitchen. Mattress on right hand side in ...
Unable to open the left hand patio door.
Lounge & kitchen were very tired, kitchen table badly marked, sofa not very good condition, lack of cushions.
Curtains covered in mould around the hemline. Some of the pots were dirty.
Lack of kitchen cleaning items, 1 very thin cloth, 1 pot cleaner, bin liners and a few dishwasher tablets. No washing up liquid or surface cleaner. Had to buy cleaning items and cloths. No hand soap in any of the bathrooms nor the kitchen. Mattress on right hand side in twin room isn’t fit for purpose. I tried twice to contact you regarding this and eventually gave up after being on hold for ages.
The en suite shower is filthy. Mould on the tiles, black around the seal and the plug hole. Also very slow to drain.
Charger point not working.
Nothing to clean the bathroom with, again we bought stuff to do this ourselves. I wouldn’t even touch the toilet brushes, they were disgusting. Skirting mouldy and rotting in places. Window sill covered in dust.
Curtains in king bedroom also mouldy, mould on the carpet at the window.
All bedroom carpets were badly in need of a clean.
Outside furniture is also needing to be replaced.
We were very disappointed with the lodge, we have stayed in an other lodge on this site and 1 on the site at the other side of Hawkshead and there is no comparison. Definitely not a 5 star lodge.
