“We have used heart of the lakes on a number of occasions, the cleanliness of the properties on arrival is disappointing, with extra cleaning time for Covid conditions, we arrived to dusty cabinets, hair on the stairs and and bathroom.”
Curtain linings hanging off the poles, the house was lovely and we enjoyed our stay but it is disappointing to arrive and to have to clean before we started our holiday. This is not the first time this has happened, the heart of the lakes cleaning team needs to take more pride in the work and have more attention to detail.