“Braithwaite is a lovely village and the cottage has a central location, handy for shop, pubs, coffee shop and village walks.”
The cottage was well equipped and generously provisioned with toilet rolls, soap, dishwasher tablets and washing up liquid. It was clean and generally comfortable. The parking space was very useful although access to it was a little awkward. The garden area was nice, although we don’t think its distance from the cottage was made clear in the description. There were maintenance issues. The bathroom door handle jammed (luckily not locking anyone in). The owner fixed this but only after we contacted Sykes. There was nothing in the cottage to tell us who or where the owner or caretaker were - the only contact details were via Sykes. There were no instructions for the cooker (the markings had rubbed off) or washer dryer and the owner ignored a query from us about the latter. Two kitchen plinths fell off, potentially dangerously. The previous occupant had noted this in the visitors’ book. We told the owner (along with the bathroom door) but no action was taken on this. Recycling facilities are a complete mess. On arrival you are greeted by an array of full and over flowing bins. Instructions on recycling bear no relationship to the facilities available and the recycling calendar is out of date. Is it now Sykes policy to have no welcome pack, even milk?