“Lovely stay here everything we needed for the weekend .”
. very well equipped kitchen and place was clean and comfy. Only thing I would say is the shared courtyard needs to state that dogs can’t use it for the toilet. It’s in the handbook on arrival but couldn’t see it when booking the property. Before we realised dogs weren’t allowed off lead toileting etc the dogs were out in the morning and a very rude man from the corner house came over to tell us it was absolutely outrageous that the dogs were off lead. Made us feel very unwelcome. We had two dogs one still a puppy so still wakes during the night.. having to take her round the streets at 4am so she could go to the toilet was not ideal and if we were dogs couldn’t go to the toilet in the courtyard we wouldn’t have booked. Only downside to the trip though but the man was very aggressive to my partner, incredibly rude and a bit of an exaggerator really hammering home how outrageous it was that the dogs were there. Literally wasn’t ruining anything either as it’s just cobbles so can’t understand his anger but never mind.
Good morning Miss Stewart, firstly apologies that your stay wasn’t perfect, and thank you for the feedback, which we always take seriously for continuous improvement. As such, I have spoken to Sykes this morning and had the website changed to reference the requirement to ‘have dogs on a lead at all times in the shared courtyard area’, as you suggested, apologies that this wasn’t clear initially. Hopefully this improves the accuracy of our listing.
Property Owner
