“Property was advertised with a swimming pool.”
My wife is pregnant and we were intending to make use of this. The pool was closed and looked like it had been for a while (I may be wrong), we did not receive any prior notification before arrival that this was the case, would have gone elsewhere. The apartment itself was all good, clean, tidy and really well equipped so a lovely place to stay.
Thank you for your comments.
We are sorry to hear that you were unable to use the swimming pool during your stay, and the on-site facilities are run by a separate company to us.
We are pleased that you found the property to be clean and well equipped.
Thank you- The Heart of the Lakes Owner Relations Team.
Property Owner