“We had an absolutely fabulous holiday in this beautiful cottage and location.”
The only thing that wasn’t ideal was that we tried to amend the booking (over 48 hours before) to say that we had our family joining us (6 instead of 2 adults, and 2 infants). But the owners were not notified of this. Thankfully they called on the morning of the day we were arriving, so I was able to confirm the change. They were super gracious and welcoming, despite this being the first they knew of it. Really lovely people! Sykes booking system needs looking at though. We hope to return to ...
The only thing that wasn’t ideal was that we tried to amend the booking (over 48 hours before) to say that we had our family joining us (6 instead of 2 adults, and 2 infants). But the owners were not notified of this. Thankfully they called on the morning of the day we were arriving, so I was able to confirm the change. They were super gracious and welcoming, despite this being the first they knew of it. Really lovely people! Sykes booking system needs looking at though. We hope to return to Kiln Bank, after such a perfect stay