“Had a great time the cottage was perfect for our needs.”
Only improvements could be on two issues; sykes information was that we had to leave the cottage at 10 AM on departure day but the owner informed us, by a note, that we had to vacate by 9AM in order to deep clean. Whilst we understand this need, consistency of approach would be appreciated to reduce the slight tension at the end of the holiday about when we were supposed to vacate the premise. The cottage says that waste for recycling was not collected but had to be taken to recycling centres, ...
Only improvements could be on two issues; sykes information was that we had to leave the cottage at 10 AM on departure day but the owner informed us, by a note, that we had to vacate by 9AM in order to deep clean. Whilst we understand this need, consistency of approach would be appreciated to reduce the slight tension at the end of the holiday about when we were supposed to vacate the premise. The cottage says that waste for recycling was not collected but had to be taken to recycling centres, a minor inconveniencebut whilst we were there we saw that the local authority did collect recycling and wondered why this wasn't done from the cottage (ie if it was a cost issue). Even so I would have preferred to have recycling collected. As it happened we only made one trip to a recycling centre and on the day of the departure, the cleaner, a very pleasant lady called Beth volunteered to dispose of our recycling.
