“We had an issue that the dishwasher didn’t work.”
We were able to get it working ourselves by putting a new fuse in the plug but we had called out maintainence by then. They came out and did something that stopped it working completely.
I don’t book places that are going to require me to do more work on holiday than when I am at home. We have been told there will be no compensation for this.
The front room is very cold and drafty. We needed a fire every night, even with the heating on all day. No fire wood is provided.
We were able to get it working ourselves by putting a new fuse in the plug but we had called out maintainence by then. They came out and did something that stopped it working completely.
I don’t book places that are going to require me to do more work on holiday than when I am at home. We have been told there will be no compensation for this.
The front room is very cold and drafty. We needed a fire every night, even with the heating on all day. No fire wood is provided.
Thank you for your feedback. We are sorry that the dishwasher did not work due to the faulty on/off switch. There was an unavoidable delay before the specialist white goods engineer could visit and we have now installed a completely new dishwasher to prevent this happening again. We are not able to supply wood as there is limited storage in the cottage and so the property details specifically state that wood and coal are not supplied. No other guests have ever complained that the front room is draughty or cold.
Property Owner