“Great cottage, really enjoyed our stay.”
However the process for being reunited with our lost property has been absolutely dismal. Since contacting Lakelovers on the 17th of September , and paying £15, and receiving verbal confirmation that the lost property would he collected and sent to us, we are still yet to receive our lost luggage. With near no updates from Lakelovers, we called on the 7th of Nov and we told we would have to pay an additional fee for postage. We are very disappointed by the level of service, and based on my experience to date, I would find it difficult to recommend using Lakelovers to others. To date the lost property is still unresolved.