“Very disappointing - would not re-visit this property without reassurance that the leak problem has been rectified.”
We visited this property in Feb 24, & having read the review by Eric dated Sept 2023, we assumed the leak issue had been sorted.
However, we experienced exactly the same issue & water poured through the kitchen ceiling, causing the electric to cut out. We had to wait in for a Maintenance visit.
We were offered a move to an alternative property, but with only 2 nights remaining, it wasn’t worth the hassle.
This is a known issue & we were not informed by Sykes or the owner beforehand to be ...
We visited this property in Feb 24, & having read the review by Eric dated Sept 2023, we assumed the leak issue had been sorted.
However, we experienced exactly the same issue & water poured through the kitchen ceiling, causing the electric to cut out. We had to wait in for a Maintenance visit.
We were offered a move to an alternative property, but with only 2 nights remaining, it wasn’t worth the hassle.
This is a known issue & we were not informed by Sykes or the owner beforehand to be given other options to cancel or re-book.
Very little Welcome Information provided about the house - we eventually found a small (full) guestbook, but felt there was a real lack of attention to detail. We had to make 2 calls to Sykes requesting information that should have been readily available.
Such a shame, this house is in a perfect location and has such potential, but we will not be returning.
Thank you for taking the time to provide this feedback. We are sorry that this was a continuing problem on your visit. We can confirm that the leak has now been resolved.
Lakelovers Owner Team
Property Owner