“The positives: A good sized house with space that suited our group.”
The parking spaces were a definite advantage. It was good to be able to sit together around the dining table. The doors between the two sitting rooms allowed us to make two rooms or one. The location was good being close to the town and within easy walking distance of our chosen walks in the hills.
The negatives: the mattresses on the beds were uncomfortable and need toppers or replacing. Some of the quilts/duvets were stained and passed their best. The heating system needs maintenance; the ...
The parking spaces were a definite advantage. It was good to be able to sit together around the dining table. The doors between the two sitting rooms allowed us to make two rooms or one. The location was good being close to the town and within easy walking distance of our chosen walks in the hills.
The negatives: the mattresses on the beds were uncomfortable and need toppers or replacing. Some of the quilts/duvets were stained and passed their best. The heating system needs maintenance; the towel radiator in the en-suite to the first floor front bedroom only heated one third up from the bottom; the radiators on the second floor did not heat at all. The shower tray drains need cleaning as they did not drain well, drained very slowly. Sink plug in the front first floor bedroom did not fit, it was useless.The tumble dryer did not rotate/turn. The rugs, particularly in the sitting rooms were trip hazards with badly curled corners and should be removed or replaced.
Although we did not use the electric car charging point it was a plus and the cost of use seemed included in the rental charge. In comparison the cost of providing a few extra 'J' clothes and bin liners for the guests appeared to be outside the rent charge! As always holiday homes do not include a hand towel in the kitchen. For a property which sleeps up to 10 people it would have been good to have at least 4 tea towels. Kitchen knives were blunt. There were several chipped plates and glasses. Garden furniture was not as shown in the on-line details.
Thank you for taking the time to leave feedback. We are pleased that you enjoyed your stay and the location.
We do find that mattresses are down to personal preference. We do ensure that they are kept as well we can. The rugs are provided to enhance the rooms, and are not placed where they can cause a hazard but we will ask our Housekeeping Team to ensure that they are looked at.
We take all comments on board, and will ask our Property Services Team to look at the heating, towel rails and sink plug.
Thank you
The Lakelovers Owner Relations Team.
Property Owner