The public votes are in for the top three UK Holiday Companies. Announced on Wednesday 27 November at the prestigious British Travel Awards 2019, Heart of the Lakes took Silver in the Best UK Cottage Holiday Company (Northern) category.
The awards event took place at London’s Battersea Evolution where the crème de la crème of the tourism industry assembled. With nearly 1000 guests in attendance from all sectors of the tourism industry, including airlines, hotels, overseas tour operators, cruise lines, staycation attractions and accommodation specialists.
Now in its 11th year the British Travel Awards is the largest and most influential poll of consumer opinion on the performance of leisure travel and tourism providers. Over 300,000 members of the public voted for their favourite companies and brands in the 13 weeks between July and September. Winners of the Awards can take pride in being chosen by their customers.
For over 40 years from their base in Ambleside in the Lake District, Heart of the Lakes has been providing holiday experiences that have helped generations of families to reconnect, relax and enjoy some of the UK’s most beautiful and awe-inspiring surroundings
Matt Hartnett - Head of Marketing says ‘We are over the moon to receive the UK Holiday Company Award, as voted for by the public, because it represents the opinions of our customers. At Heart of the Lakes we work closely with our cottage owners to create welcoming, home-from-home experiences for all our guests, which has resulted in repeat bookings from families and couples over many years. Thanks goes to all members of our fantastic team, who are dedicated to maintaining excellent standards across the board.’
British Travel Awards’ chief executive Lorraine Barnes Burton says, ‘Heart of the Lakes to be congratulated on winning Silver UK Holiday Company. Competition was particularly strong this year but ultimately it is the travelling public who decide the winners by voting for the travel companies they consider the best in the business. The British Travel Awards is the largest awards programme in the UK and to win is truly an accolade.’