As demand for self-catering accommodation in the UK continues to boom as a result of the coronavirus pandemic, Which? Recently asked more than 6,500 people about their experiences this year with 19 UK holiday cottage providers.
Criteria included the quality of accommodation, ease of making a booking, customer service and value and reliable refund policies.
The top 6 were as follows:
3.Heart of the Lakes
Heart of the Lakes & Lakelovers are locally managed in Windermere and Ambleside under the Pure Cottages group, and have been operating in the Lakes for over 40 years offering a premium service where everything is taken care of locally for a wide variety of property owners.
We are delighted that our reputation and commitment to customer service has been recognised in a national Which? Survey, and continue to strive to offer our guests and our owners excellent service, expertise and support.