“The cottage has fabulous views, location is superb
Beds comfy
Lake views from all rooms
But some issues
Could have been cleaner, cobwebs
No signage outside the entrance, upon arrival it was v v hard to locate for both parties
Ripped chair covers in dining area
Only 2 proper wine glasses and even they didn't match and if 6 adults not enough.”
As a 5* cottage feel there should be a set of everything.
Water and heating system v noisy
Would have been nice to have starter pack to include kitchen roll. Not enough toilet rolls for 6
Dear Sarah, thanks for your comments. If you had made Heart of the Lakes aware, they are 5 minutes away and could have resolved all your issues. We were unaware that the large sign had fallen down and put near to the front door; the maintenance team are putting it back up as we speak! We had been made aware of the ripped chair cover and had ordered new cushions which are now in place. There are currently 9 wine glasses; we agree and have purchased 6 more large ones. The number of toilet rolls will be increased. We are glad you enjoyed the views and the comfy beds. Property Owner