“This is a lovely place to stay - and we have stayed twice before.”
However, we were really disappointed that the pool facilities were not available. They had been listed when we booked and were a key reason why we chose this property. No discount was offered and we were only informed at the last minute the pool would (still) be closed. We also understand that this is beyond the owners’ control. However pools have been reopened elsewhere for many months and we were very disappointed not to be able to use those facilities. Also, having stayed twice before at Puddleduck were were surprised by the considerable price increase this year. This feels gratuitous and I doubt we’ll book again.