“We arrived on the Friday all good, Due to the recent storm all the power and water went off at approximately 9.”
00am saturday morning so we had no heating, cooker or water. We stayed thinking the power would be restored fairly soon. Just went out walking and ate out. By sunday still no power, went to the heart of the lakes office in amblesdide nobody there. No phones of any sort working. Went back on monday they couldnt help us but passed details on to sykes office. Couldnt get any joy so gave up monday afternoon and went home, it was to cold in fir howe only place to keep warm was in bed. I was dissappointed that nobody even came round to check the property or on us. You have not contacted me since to offer any compensation. All said very poor service. Im surprised we have used you quite a bit in the past. Ian Burns, 11 Green Island, YO124RN