“Incredible property and setting let down by lack of household sundries/equipment.”
The property itself has been recently refurbished to a very high level but a lot of the equipment just do not match the finish. All kitchen crockery/utensils/cookware are IKEA, which is often fine, but sometimes these are flimsy and feels like a corner has been cut here.
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The property itself has been recently refurbished to a very high level but a lot of the equipment just do not match the finish. All kitchen crockery/utensils/cookware are IKEA, which is often fine, but sometimes these are flimsy and feels like a corner has been cut here.
Considering the level of rent and quality of property, many items were not provided/overlooked which made the stay not as relaxed as it should be:
1. No barbecue. The garden and patio are gorgeous so why not provide a barbecue for guests to use?
2. No hand soaps in any of the toilets/bathrooms and kitchen.
3. Lack of basic cleaning products like toilet cleaner etc.
4. Only one cutting board for a property that sleeps 8. I purchased an extra one and left it at the house to save the next occupants the stress of cooking for 8 using just one board.
5. Only one mixing bowl. etc.
When I called up to talk through the points above I was told (a little rudely) that this was a self-catered property so these items would not be provided. Whilst I understand that Sykes mostly does self-catered holiday lets, the quality of this rental property does mean it is reasonable to expect it to come with these basics.
Also, might be worthwhile going around and snagging the house as it seems a few pieces of refurbishment evidence are still around. Plastic wrapper left of fire alarm, the plastic film left or refrigerator corners etc.
Also might be worthwhile to switch around the hinge of the refrigerator so it opens out into the kitchen rather than straight up against the wall.
Perhaps just a couple of reclining lounge chairs and a parasol for the garden would also be ideal.
I think most of the above is just some relatively minor teething issues and once these are sorted this really will be a dream holiday home!
Thank you very much for your valuable feedback as our first guests and many apologies you found some teething issues. We’re making sure the consumables you mentioned are on hand for future guests at changeover, and we have added to the mixing bowl and chopping board quantities. Unfortunately it is not recommended to include BBQs to holiday accommodation and we don’t have a robust way to add sunshades outdoors given the changeable weather in the Lakes, although the gardens do have several shady and sunny spots to relax in. Once again, thank you so much for helping us to make sure this is the dream holiday home experience you kindly mention it should be! Property Owner