“As others have said, Romney 22 is perfectly located.”
The apartment has everything you could want and more. The view from every window is a delight and the owners have tastefully decorated. The parking is a benefit and the space right outside the door. Lots of books /games/maps to help plan days on the fells or entertain on a wet day. A perfect home from home and holiday location.
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The apartment has everything you could want and more. The view from every window is a delight and the owners have tastefully decorated. The parking is a benefit and the space right outside the door. Lots of books /games/maps to help plan days on the fells or entertain on a wet day. A perfect home from home and holiday location.
The only thing that let's the apartment down is HOL cleaners. On the surface all looked OK. But used the main bathroom to dry a wet coat, only to find the sink / toilet not clean (toilet had not even been flushed) and when I dried the floor the cloth was filthy - I had not used the room until then (the en suite was cleaner - although i did wipe the shower round prior to use).
There was no soap or sanitizer left anywhere in the apartment and covid has not vanished and i would expect liquid soap to be provided as standard. Given that check in is so late to allow for cleaning this is not the first HOL (or associated company) where the cleaning has been poor in the last 2 years.
I would stay at Romney Grange again, but will look at private rental if HOL can not solve their cleaning issues.
Thank you for taking the time to provide additional feedback following your stay at Romney 22.
Please accept our apologies that the property was not cleaned to the standard you expected.
If you had let us know we would have asked the housekeeping team to rectify the issues you found.
Housekeeping team.
Property Owner