“Couldn’t contact yourselves or property owner via number provided as no answer or answer phone.”
Poor mobile signal at accommodation. Two of the toilet seats were loose and needed tools to tighten.
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Poor mobile signal at accommodation. Two of the toilet seats were loose and needed tools to tighten.
Both showers drains couldn’t cope with water flow from shower head while taking a shower. So, you had to turn off and on so as not to overflow shower tray which spoilt the experience of the lovely rain shower head.
Odd arrangement of rooms with bathroom off top floor sitting room which only had roof windows! Surely it would be better to have that as master bedroom and the bedroom with river views as the tv room.
Thank you for your feedback. We apologise that you were unable to get through. We have an out of hours number even when our customer service lines are closed. We also have other channels to contact us such as email and web chat.
Thank you for making us aware of the maintenance issues, our team will be attending the property to rectify as soon as possible.
We really appreciate the comments and hope to welcome you back again soon! Property Owner