“I felt that the interior pictures of the property on your website had been lightened and brightened as we found the cottage dark and gloomy and very small.”
Providing the square feet of each property would be a help. The bed was comfy but was a very small double bed. The garden was nicely kept. Your website showed what looked like a nice glass enclosed seating area, with chairs, at the back of the house but in reality this now housed the washing machine and dryer. Although the kitchen was well equipped in terms of cutlery, crockery and glasses, there was nothing to make anything other than instant coffee. Most irritating of all was the total lack of any clearning equipment such as cloths, dishwasher tablets, washing up liquid etc. I have had this before with cottages in The Lakes but we had a holiday cottage on Dartmoor earlier in the year that was immaculate and wanted for nothing and it has made me realise how little effort is put into Lake District holiday rentals; presumably because it is so popular. The reason I would not recommend Sykes is that we paid approx £750 for a week in this small cottage and I notice that for the same week next year over £1,000 is being asked. An absolute rip off and not a nice way to treat your customers.
