“All very nice at the property, great position and facilities.”
A couple of things need looking at though. 1. Make it clear where parking pass has to be collected (Heart of Lakes, not Sykes). 2. Given that guests have to return pass on checkout, why not have staff on hand to receive it and have an ‘au revoir’ with guests? 3. Recycling facility really has to be provided in some form these days (had to take ours home). 4. Always nice to get a decent welcome gift - cleaning kit with a thimble of washing up liquid and dishwasher tablets (but no ...
A couple of things need looking at though. 1. Make it clear where parking pass has to be collected (Heart of Lakes, not Sykes). 2. Given that guests have to return pass on checkout, why not have staff on hand to receive it and have an ‘au revoir’ with guests? 3. Recycling facility really has to be provided in some form these days (had to take ours home). 4. Always nice to get a decent welcome gift - cleaning kit with a thimble of washing up liquid and dishwasher tablets (but no dishwasher), really don’t do it. That’s it. Lovely property though in great position. Thanks.