“Communication from Sykes before the holiday was not very good.”
I raised a question which was not answered by them, but by a review on the property. I then sent another question which again they didn't answer and I which I had to chase for answers.
However, on arrival at the property (good instructions for finding it) the house was perfect for our needs and especially as it is on one level throughout for my elderly parents who have limited mobility. The seat in one of the showers was particularly useful and was a real bonus for them.
The beds were comfortable, the kitchen was well equipped and the front room and dining table were a lovely family space for chatting, playing games, etc.
Most of our group enjoyed the use of the pool which is a fantastic size and private, but it was too cold for my elderly parents to use. In fact the pool temperature was very up and down, not at all constant. We had one day in which I would say it was a comfortable temperature to get in. All the other times it was on the chilly side. The shower in the pool block was consistently scalding hot, far too hot to stand under. However, on the whole, the pool was a great addition to the holiday for most of our family.
The house is situated in a great area with Bassenthwaite Lake very close indeed. The other lakes we visited were Derwent Water, Buttermere and Grassmere. All beautiful and not too far away from the property.
The whole area is beautiful and we had a lovely holiday.
