Privacy Policy

Heart of the Lakes is committed to protecting your privacy, and takes its responsibilities very seriously regarding the security of customer information.

You may give Heart of the Lakes personal information using facilities on our website such as our booking form, mailing list etc. We use the information you provide us to process your holiday quickly and efficiently. We may occasionally contact you with special offers, promotions or news that we think will be of interest to you. We are committed to protecting your privacy and keeping all personal details confidential.

We will never wilfully disclose personal information about you to any third party outside our company/associate companies. We may have to pass on certain details to a company in order that your holiday can be provided, such as a credit card company to gain authorisation for payment. When you make a booking this means that you consent to us passing on such details.

Our website may contain links to other web sites. Heart of the Lakes is not responsible for the privacy practices or content of these other sites. Any links to other sites does not mean that Heart of the Lakes endorses or accepts any responsibility for the content of that site.

If you have any comments or queries to make about privacy, please write to us at Heart of the Lakes, Fisherbeck Mill, Old Lake Rd, Ambleside, Cumbria LA22 0DH