Self-Catering Lake District Cottages - Enjoy in the Heart of the Lakes

Here at Heart of the Lakes we offer you a fine selection of Lake District cottages sleeping from just two up to the largest sleeping ten. Whatever time of year you choose to stay you will find one of our self-catering cottages in the Lake District that fits the bill. Our Lake District cottages come in all shapes and sizes with a range of quality to suit every taste and pocket. Locations vary from village centre to remote and rural but all are in the most sought after parts of the National Park.

Many of our guests return year after year to their favourite cottages in the Lake District so, if this is your first visit to the Lake District, we hope you will enjoy exploring our website to maybe find your own favourite cottage in which to enjoy many delightful holidays.

The area abounds in places to visit, beautiful scenery, lakes and mountains, wonderful food, country pubs, pretty villages, lake cruises and boat hire. In fact there is so much to do that you may not have time to fit it all in... but make the most of your busy days out and return to your comfortable Lake District cottage to relax and plan your next activity.

Every holiday booked with Heart of the Lakes includes free Leisure Club membership in the price - a facility much enjoyed by our guests. Many of our Lake District cottages are pet friendly and most are family friendly. Don't miss our fine selection of luxury cottages in the Lake District for couples, perfect for that romantic break or just simply for a relaxing getaway at any time of the year.

If you have any queries please do contact us for individual attention. Our expert booking staff will be able to answer any questions to make sure that you choose the most perfect spot your holiday in one of our delightful Lake District cottages.

New Owners

Holiday Cottage Owners... You may already own a holiday home or are planning to take the exciting step into owning and letting your dream cottage in The Lake District and we want you to enjoy letting your property with Heart of the Lakes.

As the oldest established letting agency in The Lakes we offer a no-nonsense service to all our owners, many of whom have been with us for years and have recommended us to others. We understand how crucial it is to know the true facts before you start and to this end we ensure that our practical solutions will guide you through the finer points of setting up the perfect holiday home for you and your guests.

Recent comments from one of our many satisfied owners:

"Heart of the Lakes manage two properties for us in Ambleside. The staff are very helpful and always accessible. They take all the hassle out of operating a holiday cottage and deal with the 'little problems' that arise with any property from time to time. They are also able to access tradesmen easily and reliably when they are needed, which makes it much easier to ensure the properties are well maintained. The website and brochure operated by Heart of the Lakes are both high quality and attract lots of interest from visitors, thus helping to ensure high levels of bookings."

Our website and brochure are clear and factual with carefully taken photographs that present each property at its best. Descriptions are friendly, accurate and informative and we take great care to expertly sell a holiday in your home to the right customer. Customers can book with confidence knowing that they will have a holiday that meets their expectations and we have indeed had many comments from clients who really appreciate our honest approach and return to us year after year.

Our long standing and knowledgeable Heart of the Lakes team are dedicated to letting your property whilst our experienced Quality Services Manager is on hand to help and advise at any time. Once you are ready Julian will personally grade your property and award the appropriate star rating. You can be sure that you will be dealing with an agency that is truly committed to letting your property to its best potential.

If you like our philosophy why not read on, request an owners' information pack and make an appointment to meet us on an informal basis, either at our offices in Ambleside or Keswick, or at your property - advice is free, without obligation and readily given.

The first Holiday Cottage Company to achieve Quality Award ISO 9001.

Quality Management is integral to the way we run our business and we are proud to announce that we are the first and only agency in the UK to have achieved registration to the world class quality management system ISO 9001:2000 through the British Standards Institution, an internationally recognised standard that focuses on quality and service.

"The award assures our customers, cottage owners and visitors, of consistent and high levels of service throughout our organisation from holiday bookings to the daily management of our owners' investment properties."

Daily Telegraph Travel "...long established Heart of the Lakes tops the bill. The diversity of properties is impressive - everything from country houses to 'rucksack and boots' places; all 300 rentals are in the National Park and quality graded; rates include membership of a leisure club..."

Why you should choose Heart of the Lakes

  • Founded in 1975 we are the oldest established cottage letting agency in the Lake District.
  • We are a true family business and we live and work in the area we love.
  • Based wholly in the National Park, our high profile and well-respected organisation exhibits a strong commitment to the local community through sponsorships of local events.
  • We have offices in both Ambleside (open Monday - Saturday) and Keswick (open 7 days a week).
  • We are the only holiday cottage company in the UK to achieve the quality award ISO9001.
  • Our award winning website has over 2,500 photos, powerful search facility, real-time availability and secure booking.
  • All properties in our portfolio are within the Lake District National Park.
  • Commissions are fair and realistic - there are no hidden extras.
  • With over 95% of the agency's bookings being for seven nights or more you can rely on year-to-year consolidation of income.
  • A comprehensive mixture of PR, traditional advertising, online marketing, direct mail and e-messaging ensures successful promotion of your property in the UK and abroad all year round.
  • Our friendly and well-trained staff have a genuine commitment to our owners and to customer service.
  • Brochure entry and website entry is free. There are no registration fees.
  • Our high quality, photo rich brochure is admired throughout the industry.
  • Over 60% of bookings come from 'repeat or recommended' customers.
  • We offer a bespoke letting and management service tailored to your requirements.
  • We currently manage and let property valued at over £40 million.
  • Expert advice on property renovation and refurbishment.
  • Unrivalled quality and service from our housekeeping, cleaning and maintenance teams.
  • As a non-property owning agency we have no conflicts of interest.
  • We have won the prestigious Excellence in England Gold Award for Self-Catering Holiday of the Year and the Cumbria for Excellence Award - Self-Catering Holiday of the Year.
  • We support conservation through our innovative 'opt out' voluntary levy scheme, which has, so far, raised over £100,000 for vital footpath repair in the Lake District.

Click here to request an owner pack.

Find a Cottage Shortlist Guest Comments

What our guests say

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  • Wonderful cottage - everything you could possibly need (and more). Thank you.

    / Hannakin Barn
  • Lovely cottage - clean, spacious and well equipped

    / Holly Cottage
  • The holiday has been amazing and have had lots of fun and the weather has not been bad at all, just cold on some days. The cottage was very nice and warm.  Thank you for the eggs and welcome pack.

    / Waterhead Cottage
  • Had a fantastic week, cottage is lovely and very well equipped.

    / The Granary
  • The cottage is lovely and well equipped as usual, we have all had a lovely time.  Thank you very much for the welcome pack very much appreciated. Hope to return again in the future

    / Gategill
  • We have had a very enjoyable fortnight here at the Sheilings. the house is exceptionally well equipped...and comfortable. We found it the ideal base for exploring locally .....

    / Sheilings
  • Fantastic location backed up with superb accommodation. Thank you for ensuring our stay was so comfortable and for thinking of the children. We will most definitely return and will recommend it to others.

    / Gillercombe
  • Our second Easter spent here, cosy warm and well equipped cottage in a great location, will certainly return next year.

    / Riverside Cottage
  • You have a beautiful place here, such great views. The apartment is warm and cosy, comfortable and well equipped.

    / Tethera
  • Well we didn't expect that, a lovely warm welcome from Amanda, fire cake and wine. We have had a great week exploring the lakes and fells in the area. We hope to come back and enjoy this lovely cottage again. Many thanks for your hospitality.

    / Gowan Bank Farm Cottage
  • Heart of the Lakes are very helpful. Very satisfactory all round. We had a really enjoyable week exploring the Lake District.

    / Jenkins Crag
  • A lovely comfortable apartment with amazing views and beautiful well kept surroundings. We hope to be back.   

    / Windermere Suite
  • What a wonderful cottage - 5 star luxury all the way !! No complaints hope to be back soon.  

    / Oak Bank
  • We would definitely stay here again. Very comfortable, well furnished and equipped

    / Mollys Cottage
  • Fantastic weekend, lovely house. Thank you.

    / Wastwater
  • The flat is a real home from home and has everything you may need...back again soon,

    / Fairview
  • Enjoyed our week & the cottage was excellent & perfectly situated. Would come again.

    / Briery Lodge
  • Had a wonderful week in this lovely cosy cottage.

    / Daffodils
  • Excellent holiday thanks to a very efficient and helpful staff. Cottage very clean and comfortable.

    Would hope to come and stay again.

    / Ashness
  • A huge house with great facilities. We all had a wonderful time and hope to stay again.

    / Derwentwater House
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