Self-Catering Lake District Cottages - Enjoy in the Heart of the Lakes

Here at Heart of the Lakes we offer you a fine selection of Lake District cottages sleeping from just two up to the largest sleeping ten. Whatever time of year you choose to stay you will find one of our self-catering cottages in the Lake District that fits the bill. Our Lake District cottages come in all shapes and sizes with a range of quality to suit every taste and pocket. Locations vary from village centre to remote and rural but all are in the most sought after parts of the National Park.

Many of our guests return year after year to their favourite cottages in the Lake District so, if this is your first visit to the Lake District, we hope you will enjoy exploring our website to maybe find your own favourite cottage in which to enjoy many delightful holidays.

The area abounds in places to visit, beautiful scenery, lakes and mountains, wonderful food, country pubs, pretty villages, lake cruises and boat hire. In fact there is so much to do that you may not have time to fit it all in... but make the most of your busy days out and return to your comfortable Lake District cottage to relax and plan your next activity.

Every holiday booked with Heart of the Lakes includes free Leisure Club membership in the price - a facility much enjoyed by our guests. Many of our Lake District cottages are pet friendly and most are family friendly. Don't miss our fine selection of luxury cottages in the Lake District for couples, perfect for that romantic break or just simply for a relaxing getaway at any time of the year.

If you have any queries please do contact us for individual attention. Our expert booking staff will be able to answer any questions to make sure that you choose the most perfect spot your holiday in one of our delightful Lake District cottages.

New Owners

Holiday Cottage Owners... You may already own a holiday home or are planning to take the exciting step into owning and letting your dream cottage in The Lake District and we want you to enjoy letting your property with Heart of the Lakes.

As the oldest established letting agency in The Lakes we offer a no-nonsense service to all our owners, many of whom have been with us for years and have recommended us to others. We understand how crucial it is to know the true facts before you start and to this end we ensure that our practical solutions will guide you through the finer points of setting up the perfect holiday home for you and your guests.

Recent comments from one of our many satisfied owners:

"Heart of the Lakes manage two properties for us in Ambleside. The staff are very helpful and always accessible. They take all the hassle out of operating a holiday cottage and deal with the 'little problems' that arise with any property from time to time. They are also able to access tradesmen easily and reliably when they are needed, which makes it much easier to ensure the properties are well maintained. The website and brochure operated by Heart of the Lakes are both high quality and attract lots of interest from visitors, thus helping to ensure high levels of bookings."

Our website and brochure are clear and factual with carefully taken photographs that present each property at its best. Descriptions are friendly, accurate and informative and we take great care to expertly sell a holiday in your home to the right customer. Customers can book with confidence knowing that they will have a holiday that meets their expectations and we have indeed had many comments from clients who really appreciate our honest approach and return to us year after year.

Our long standing and knowledgeable Heart of the Lakes team are dedicated to letting your property whilst our experienced Quality Services Manager is on hand to help and advise at any time. Once you are ready Julian will personally grade your property and award the appropriate star rating. You can be sure that you will be dealing with an agency that is truly committed to letting your property to its best potential.

If you like our philosophy why not read on, request an owners' information pack and make an appointment to meet us on an informal basis, either at our offices in Ambleside or Keswick, or at your property - advice is free, without obligation and readily given.

The first Holiday Cottage Company to achieve Quality Award ISO 9001.

Quality Management is integral to the way we run our business and we are proud to announce that we are the first and only agency in the UK to have achieved registration to the world class quality management system ISO 9001:2000 through the British Standards Institution, an internationally recognised standard that focuses on quality and service.

"The award assures our customers, cottage owners and visitors, of consistent and high levels of service throughout our organisation from holiday bookings to the daily management of our owners' investment properties."

Daily Telegraph Travel "...long established Heart of the Lakes tops the bill. The diversity of properties is impressive - everything from country houses to 'rucksack and boots' places; all 300 rentals are in the National Park and quality graded; rates include membership of a leisure club..."

Why you should choose Heart of the Lakes

  • Founded in 1975 we are the oldest established cottage letting agency in the Lake District.
  • We are a true family business and we live and work in the area we love.
  • Based wholly in the National Park, our high profile and well-respected organisation exhibits a strong commitment to the local community through sponsorships of local events.
  • We have offices in both Ambleside (open Monday - Saturday) and Keswick (open 7 days a week).
  • We are the only holiday cottage company in the UK to achieve the quality award ISO9001.
  • Our award winning website has over 2,500 photos, powerful search facility, real-time availability and secure booking.
  • All properties in our portfolio are within the Lake District National Park.
  • Commissions are fair and realistic - there are no hidden extras.
  • With over 95% of the agency's bookings being for seven nights or more you can rely on year-to-year consolidation of income.
  • A comprehensive mixture of PR, traditional advertising, online marketing, direct mail and e-messaging ensures successful promotion of your property in the UK and abroad all year round.
  • Our friendly and well-trained staff have a genuine commitment to our owners and to customer service.
  • Brochure entry and website entry is free. There are no registration fees.
  • Our high quality, photo rich brochure is admired throughout the industry.
  • Over 60% of bookings come from 'repeat or recommended' customers.
  • We offer a bespoke letting and management service tailored to your requirements.
  • We currently manage and let property valued at over £40 million.
  • Expert advice on property renovation and refurbishment.
  • Unrivalled quality and service from our housekeeping, cleaning and maintenance teams.
  • As a non-property owning agency we have no conflicts of interest.
  • We have won the prestigious Excellence in England Gold Award for Self-Catering Holiday of the Year and the Cumbria for Excellence Award - Self-Catering Holiday of the Year.
  • We support conservation through our innovative 'opt out' voluntary levy scheme, which has, so far, raised over £100,000 for vital footpath repair in the Lake District.

Click here to request an owner pack.

Find a Cottage Shortlist Guest Comments

What our guests say

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  • Really sorry to be leaving such a wonderful house. The setting is truly great - we've so enjoyed our time here. 

    / Lakefield House
  • This apartment is the best we have stayed in in The Lake District on our many visits here.

    First class in every way.

    Can't wait to come back.

    / Riverside Park 5
  • Spent an wonderful week in beautiful surroundings. No complaints about this luxurious apartment I definitely could sleep to the sound of water outside the window.

    / Riverside Park 1
  • Lovely stay, very comfortable

    / Altar End
  • Fabulous weather all week!  Had a fantastic stay in this wonderful, homely cottage. Plenty to do and see!

    Thank-you so much, will definitely come back.

    / Crowmire Cottage
  • Comfortable cottage in a very convenient location. Thank you.

    / Yew Tree Cottage
  • Fabulous as usual. Everyone so helpful and friendly both on arrival and in Oxley's.

    / Grisedale
  • Our first visit - lovely house in a beautiful setting, we look forward to a return visit very soon

    / Glenburn
  • This accommodation is at the top of the properties we have stayed in.

    / Rose Barn
  • A beautifully kept cottage in such tranquil surroundings. We leave relaxed and recharged, thank you.

    / Hannakin Barn
  • This was our first visit to the Lake District and we have not been disappointed. The weather has been very kind and we made use of the leisure facilities at the Salutation Hotel.  Had a fantastic cinema deal at Zeffirellis.  The cottage was above expectations and a real home from home.  We would certainly highly recommend the cottage and the location was ideal for all the family.

    / Deer Corner, Pullwood Bay
  • This was our first visit to the cottage and loved the setting and the history plus the beautfiul art work

    / Croft
  • 4th visit another grand week. All we said last year can be said again. Hope to be back soon.

    / Brantside
  • Liked it so much that we stayed another week! Had a meal at Davids restaurant next door - highly recommended.

    / The Toffee Loft
  • The Lodge is lovely - this is our second time here. Will be back in the future & will recommend to family & friends. Thanks.

    / Briery Lodge
  • We had a brilliant stay at Little Hallgarth. House was lovely especially brilliant for a young family, would recommend.  We will be staying  here again next year, thank you for a lovely stay.

    / Little Hallgarth
  • Thank-you to everyone at Underscar for the work they put in to achieve such high standards, and for making our stay so enjoyable.

    / Great Gable
  • Really lovely holiday, comfortable cottage, Lovely location and enjoyable walks

    / Altar End
  • Had a lovely stay in a cosy comfortable cottage. Thank you.

    / Longsyke
  • Fantastic cottage, very well equipped. Everything you could possibly need. An excellent stay.

    / The Coach House
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