About Heart of the Lakes
The Daily Telegraph wrote:
"... Heart of the Lakes is probably the area's top agency."
We are a small family business offering a wide range of Lake District cottages, apartments and houses; some old, some modern and something for every taste, but ALL within the National Park and therefore in the heart of one of Britain's loveliest corners.
Our Fisherbeck Mill office in Ambleside is most conveniently situated right in the heart of the Lake District and we are very easy to find on Old Lake Road, close to Hayes Garden World and at the top of the Low Fold Car Park.
We are always pleased to see you and will be more than happy to help you choose your holiday home or to take an early reservation for your return holiday during your stay.
If you are in the area and are planning to book your holiday in person please do call in during office hours. We are open Monday to Saturday each week throughout the year, except Bank Holidays. Our office hours are 9.00am to 5.30pm (5.00pm on Saturdays).
For the added convenience of our customers who stay in the northern part of the Lake District, we also have an office in Packhorse Court, Keswick. You can call in during your holiday to find out about our latest properties, book your next stay with us, and pick up your Guest Card and Leisure Club Card. Our office hours at the Keswick Office are 9.00am to 5.30pm Monday to Friday, 9.00am to 5.00pm Saturdays and 10.00am to 4.00pm on Sundays.
Our new office in Bowness ( see map to help you find us) is open 10.00am to 5.00pm Monday to Friday, 10.00am to 5.30pm Saturdays and 10.00am to 4.00pm on Sundays.
Many of our regular customers return frequently and many come by recommendation. If you are new to us you will find our staff efficient and helpful and (because we know all our properties personally), able to help you select the best for your own holiday requirements.
"I would like to comment that I think your brochure is excellent, well laid out and presented......As a computer illiterate I also found your website easy to use and fast......(on the phone) your staff have been very friendly, approachable and knowledgeable about the properties."
What our guests say
Great cosy cottage-perfect for nights infront of the fire!
The cottage was brilliant - a very comfortable and cosy place to come back to in the evening.
......hard to imagine it used to be a 17thC pub with cloaked gentlemen eating bread and drinking ale.
Couldn't think of a better place to celebrate my 50th birthday.
Our third visit to this lovely apartment. The summer house is a lovely place to sit & relax. Got lots of walks in. So a very enjoyable visit again.
Had a lovely holiday. Everything about Parkwood, accommodation and view - excellent.
Came in May and had a lovely holiday. Excellent value for money - we hope to come back soon
Going home very happy and hoping to visit Heart of the Lakes again. Everyone very helpful.
We have been holidaying in the Lakes a few times a year for some time now & always book a different cottage. This cottage has exceeded all of the others & is the only place we want to stay in future - not only a fabulous cottage but wonderful gardens too.
Our third visit! Well-equipped cottage - cosy too. Enjoyed lovely walks. Plenty of places to eat out. Enjoyed garden on couple of evenings. Will come again. Home from home!
Riverside excellent. Great location, view and quality fittings. Stayed in many self-catering throughout UK and this is among the best, look forward to returning to Keswick
A big thank-you for my stay in your lovely home, really had a fantastic time with new and old friends.
Many thanks again
Our first visit to Underscar and we have loved it...found everyone to be helpful and welcoming. An all round excellent stay.
The cottage is great & has everything one could need. We enjoyed lovely walks over the hills, beautiful scenery. Even enjoyed using our bus passes for the first time!
Another great week in this wonderful apartment
Thank-you so much for arranging my holiday accommodation in The Lakes
Enjoyed our week at Four Seasons & our walks every day.
What a find! Wonderful house - stunning views. Many thanks for the wine - lovely gesture. Will return hopefully.
Lovely peaceful position, wonderful views.
A well equipped and comfortable cottage in a beautiful location. The garden is lovely.
Our 3rd time in this lovely little cottage - a real home from home...can't wait until our next visit.