About Heart of the Lakes
The Daily Telegraph wrote:
"... Heart of the Lakes is probably the area's top agency."
We are a small family business offering a wide range of Lake District cottages, apartments and houses; some old, some modern and something for every taste, but ALL within the National Park and therefore in the heart of one of Britain's loveliest corners.
Our Fisherbeck Mill office in Ambleside is most conveniently situated right in the heart of the Lake District and we are very easy to find on Old Lake Road, close to Hayes Garden World and at the top of the Low Fold Car Park.
We are always pleased to see you and will be more than happy to help you choose your holiday home or to take an early reservation for your return holiday during your stay.
If you are in the area and are planning to book your holiday in person please do call in during office hours. We are open Monday to Saturday each week throughout the year, except Bank Holidays. Our office hours are 9.00am to 5.30pm (5.00pm on Saturdays).
For the added convenience of our customers who stay in the northern part of the Lake District, we also have an office in Packhorse Court, Keswick. You can call in during your holiday to find out about our latest properties, book your next stay with us, and pick up your Guest Card and Leisure Club Card. Our office hours at the Keswick Office are 9.00am to 5.30pm Monday to Friday, 9.00am to 5.00pm Saturdays and 10.00am to 4.00pm on Sundays.
Our new office in Bowness ( see map to help you find us) is open 10.00am to 5.00pm Monday to Friday, 10.00am to 5.30pm Saturdays and 10.00am to 4.00pm on Sundays.
Many of our regular customers return frequently and many come by recommendation. If you are new to us you will find our staff efficient and helpful and (because we know all our properties personally), able to help you select the best for your own holiday requirements.
"I would like to comment that I think your brochure is excellent, well laid out and presented......As a computer illiterate I also found your website easy to use and fast......(on the phone) your staff have been very friendly, approachable and knowledgeable about the properties."
What our guests say
Our first stay here but frequent lakes holidays...the owners are to be congratulated on the house.....We'll be back
Enjoyed sitting out in the lovely garden. Fantastic walk up to Kirkstone Pass Inn - well worth a visit. Walks to Rydal Water, Sweden Bridge & beyond were really beautiful. Our longest walk took in Stockghyll Falls then up over Wansfell Pike to Troutbeck
Very enjoyable stay with great weather! Plenty to do & friendly atmosphere everywhere. Good comfortable cottage - we will definitely come again.
Really appreciated the comfortable house and in-house entertainment + the numerous birds and squirrels in the garden
We are veteran visitors to Ambleside and this must be the most comfortable house we have stayed in.
Very comfortable accommodation with well equipped kitchen. Lovely garden to enjoy. Excellent cottage in beautiful area. Exceeded expectations!
Parkwood is an absolute gem of a find - lots of special and thoughtful little things make it an ideal home from home. we will be staying again
Lovely cottage. Spent many evenings on the balcony overlooking the spectacular mountain range.
Enjoyed our week at Four Seasons & our walks every day.
We've had an excellent all round holiday at Long Mire Yeat...see you again
The apartment is beautifully furnished and decorated and we had a really comfortable and relaxing stay.
Thank- you very much
Thank you. An idyllic location and very comfortable flat. Beautiful weather helped.
Our first visit to the Lakes and we loved every minute of it. The cottage was spotlessly clean and makes a perfect base to get around the area
Thanks for an excellent cottage and very good value for money.
This is our 5th visit to Rawfell & as always we have had a fab time! Have had some great weather allowing us to have a few BBQs in the evenings & have enjoyed sitting in the garden taking in the spectacular views. Looking forward to returning at Christmas
Our third visit & still delighted with it. It's the perfect base for a lovely holiday. We will return.
The location of the cottage meant that we could more or less abandon the car & most of our walks started from the door.
A lovely house to spend time in after many miles of cycling.
Excellent all round holiday from first to last! Thank you.
Fantastic week and fantastic apartment! All we wanted and more.